Can I get cash back with a Voucher?
No, you must purchase transit tickets and passes equal to or greater
than the value of the vouchers.
How do I receive Vouchers?
When you enroll in the Commuter Tax$ave Program, you will be asked
a series of questions pertaining to your commute patterns. If you
indicated that you use a mode of mass transportation that does not
accept the Premium TransitChek MetroCard or the TransitChek QuickPay
Card, you will be offered a choice of receiving Vouchers.
You will be able to receive your Vouchers in the mail at your home
address each month.
What should I do if I don’t receive my Vouchers?
If you have chosen to receive Vouchers, you should receive
them approximately one week before your benefit month begins. If
you don’t receive your Vouchers by the end of
the month, call TransitChek's Customer Service at 1.888.618.2435
to report this. Replacement Vouchers will be sent to your home.
Will you replace my Vouchers if they are lost or stolen?
No. Vouchers are cash like instruments and just like
cash, it cannot be replaced if lost or stolen. Therefore, please
protect your Vouchers, as you would cash.